Fixing No Hot Water in Your System Boiler

no hot water in your system boiler

There’s nothing more frustrating than stepping into the shower only to find that there’s no hot water. If you have a system boiler, there are several reasons why you might be experiencing this problem. 


Luckily, most of these issues can be resolved with a bit of troubleshooting. In this post, we’ll provide you with a comprehensive guide on how to fix your system boiler when it’s not heating water. 


From checking the thermostat and pressure gauge to identifying and fixing leaks, we’ll cover everything you need to know to get your hot water back up and running. So, grab a cup of tea and let’s dive in!

Understanding hot water in a system boiler

Hot water is an essential component of our daily lives. From taking refreshing showers to washing dishes and doing laundry, we rely on a steady supply of hot water to meet our daily needs. And when it suddenly stops flowing, it can be incredibly frustrating.

If you have a system boiler in your home, you may be familiar with the convenience and efficiency it offers. Unlike traditional boilers, a system boiler heats and stores water in a cylinder, ensuring a constant supply of hot water whenever you need it. 

However, even the most reliable system boilers can encounter issues that result in no hot water.

Without hot water, daily tasks become cumbersome, and our quality of life is compromised. From chilly showers in the morning to struggling with greasy dishes, the absence of hot water can disrupt our routines and hinder our productivity. 
Therefore, it is vital to address any hot water issues promptly and effectively.

By following these guidelines, you can potentially save time, money, and unnecessary stress by avoiding the need for professional assistance or costly repairs.

Common causes of no hot water in a system boiler

Low water pressure


One of the most common culprits behind a lack of hot water in a system boiler is low water pressure
This can occur due to a variety of reasons, such as a leak in the system, a faulty pressure relief valve, or a closed water supply valve. Checking the pressure gauge on your boiler can help determine if low water pressure is the cause.

Airlocks in the pipes


Another common cause of no hot water in a system boiler is the presence of airlocks in the pipes. 
Air can get trapped in the system, preventing the flow of hot water. Bleeding the radiators and releasing any trapped air can help restore the proper circulation of hot water.

Faulty thermostat or heating controls


A malfunctioning thermostat or heating controls can also lead to a lack of hot water in your system boiler. 
If the thermostat is not set correctly or if the controls are not functioning properly, the boiler may not heat the water to the desired temperature. Checking and adjusting the thermostat settings or replacing faulty controls can often resolve this issue.

Faulty diverter valve


The diverter valve in a system boiler is responsible for directing hot water to either the radiators or the taps. 
If the diverter valve becomes stuck or faulty, it may fail to divert hot water to the taps, resulting in no hot water. Replacing the diverter valve may be necessary to restore the flow of hot water.

Faulty heating element


In electric system boilers, a faulty heating element can cause the water to remain cold. Over time, the heating element may degrade or burn out, requiring replacement. 

By familiarising yourself with these common causes, you can begin troubleshooting your system boiler and identify the underlying problem. 

However, if you are unsure or uncomfortable with performing these tasks yourself, it is always advisable to seek the assistance of a qualified heating engineer to ensure the safe and effective resolution of the issue.

Troubleshooting Guide

Step 1: Check the pilot light or ignition system


If you’re experiencing a lack of hot water in your system boiler, the first thing you should check is the pilot light or ignition system. The pilot light is a small flame that should always be burning in order to ignite the gas and heat the water in your boiler.


Start by locating the pilot light. It is usually found near the bottom of the boiler, behind a removable panel. Carefully remove the panel, following the manufacturer’s instructions, and take a look at the pilot light.


If the pilot light is out, you will need to relight it. Before doing this, it’s important to ensure that there is no gas buildup in the area. Open any windows or doors to ventilate the space and eliminate any potential hazards.


Once you have confirmed that it is safe to proceed, locate the pilot light control knob. This is typically labelled and can be found near the pilot light. Turn the knob to the “off” position and wait for a few minutes to allow any residual gas to dissipate.


After waiting, turn the control knob to the “pilot” position. While holding down the knob, use a long match or a lighter to ignite the pilot light. Continue to hold the knob for about a minute or until the pilot light stays lit on its own.


If the pilot light remains lit, you can proceed to the next step. However, if the pilot light goes out after releasing the control knob, there may be an issue with the thermocouple or another component of the ignition system.
In this case, it’s best to contact a professional technician to diagnose and repair the problem.

Step 2: Verify the pressure levels in the boiler


One common issue that can lead to the lack of hot water in your system boiler is low pressure. The pressure in your boiler should typically be between 1 and 1.5 bar. If the pressure is too low, it can prevent the boiler from functioning properly and result in no hot water.


To check the pressure levels in your boiler, locate the pressure gauge. This is usually located on the front panel of the boiler and is marked with a green and red zone. If the needle on the gauge is below the green zone, the pressure is too low and needs to be increased.


To increase the pressure, you will need to locate the filling loop, which is a flexible hose with a valve at each end. Make sure the boiler is turned off and the water supply to the boiler is also turned off.


Next, you will need to connect the filling loop to the valves on the boiler. Open both valves to allow water to flow into the system. Keep an eye on the pressure gauge as you do this and stop filling once the pressure reaches the recommended level.


Once the pressure is at the correct level, close the valves on the filling loop and remove it from the boiler. Turn the water supply back on and then turn the boiler back on. Give the boiler some time to heat up and check if you now have hot water.


If increasing the pressure does not solve the issue, it may be a sign of a more complex problem with your boiler. In such cases, it is recommended to contact a qualified heating engineer to diagnose and fix the problem.

Step 3: Inspect and reset the thermostats and controls


When experiencing a lack of hot water in your system boiler, it’s important to check and reset the thermostats and controls as part of your troubleshooting process. These components play a crucial role in regulating the temperature and ensuring the proper functioning of your boiler.


To begin, locate the thermostats and controls on your boiler. They are typically found on the front or side panel, but the exact placement can vary depending on the make and model of your system boiler. Refer to the manufacturer’s manual if you’re unsure.


Inspect the thermostats to ensure they are set to the desired temperature. Sometimes, the settings may have been inadvertently adjusted, leading to a lack of hot water. Adjust the temperature accordingly and give the boiler some time to heat up the water. If the issue persists, proceed to the next step.


Next, locate the reset button on your boiler. It is usually marked with a symbol or labelled as “reset.” Press and hold the reset button for a few seconds, allowing the boiler to reset and restart. This can often resolve minor issues and restore hot water to your system.


In some cases, the thermostats and controls may be malfunctioning or damaged. If you notice any signs of wear or if resetting the boiler doesn’t solve the problem, it’s recommended to contact a qualified heating engineer or boiler technician. They will have the expertise to diagnose the issue and provide the necessary repairs or replacements.


Remember, when dealing with any electrical or heating systems, always prioritise safety.
By inspecting and resetting the thermostats and controls, you can often resolve issues with no hot water in your system boiler. This step is an important part of the troubleshooting process and can save you time and money by potentially avoiding the need for professional repairs.

Step 4: Examine the motorized valves and zone controls


If you’ve made it to this step and are still experiencing no hot water in your system boiler, it’s time to take a closer look at the motorized valves and zone controls. These components play a crucial role in regulating the flow of hot water throughout your heating system.


Start by locating the motorized valves and zone controls. These are usually found near the boiler or in a separate control panel. It’s important to turn off the power supply to the boiler before proceeding, as you’ll be working with electrical components.


Inspect the valves and controls for any visible signs of damage or malfunction. Look for loose or disconnected wires, leaks, or corrosion. Ensure that all connections are secure and tight. If you notice any issues, such as a damaged valve or a loose wire, you may need to replace or repair the faulty component.
Next, check the zone controls. These controls are responsible for directing hot water to different areas or zones in your home. Make sure that the zone controls are set correctly and functioning as intended. Adjust the settings if necessary, following the manufacturer’s instructions.


In some cases, the motorized valves or zone controls may require professional servicing or replacement. 
Professional engineers and plumbers will have the expertise and tools needed to diagnose and resolve any issues with the motorized valves and zone controls in your system boiler.


Remember, safety should always be a top priority when working with electrical components. If you’re not confident in your abilities or if you’re dealing with complex boiler systems, it’s best to seek professional assistance.

Step 5: Check for airlocks or blockages in the pipework


If you’ve followed the previous steps and still haven’t found a solution to your no hot water issue, it’s time to investigate for airlocks or blockages in the pipework. 


Airlocks can occur when air gets trapped in the system, preventing the hot water from flowing properly. Blockages, on the other hand, can occur due to debris, limescale buildup, or other obstructions.
To check for airlocks, start by turning off the boiler and allowing it to cool down. Next, locate the bleed valves on your system. 


These are typically found near radiators or in other accessible areas. Use a bleed key or screwdriver to open the valves slightly and release any trapped air. You should hear a hissing sound as the air escapes. Once the air is released, close the valves tightly.


If the issue persists, it’s time to inspect the pipework for blockages. Start by visually inspecting the exposed pipework for any obvious signs of blockages such as debris or limescale buildup. 


If you notice any, carefully clean or remove the blockage using appropriate tools or cleaning solutions. Be cautious when working with cleaning solutions and ensure they are safe to use on your specific pipework material.


If the blockage is not visible or easy to access, you may need to call a professional plumber to assist you. They will have the necessary equipment and expertise to identify and clear any stubborn blockages in the pipework.


Remember, troubleshooting and fixing issues with your system boiler can be challenging, especially if you’re not familiar with the inner workings of the system. 

By checking for airlocks or blockages in the pipework, you’re tackling a common culprit behind no hot water issues. 
Once you’ve ruled out these potential causes, you can move on to the next steps in our troubleshooting guide to get your system boiler back up and running efficiently.

Step 6: Analyse the electrical connections and wiring

When troubleshooting a system boiler that has no hot water, it is crucial to analyse the electrical connections and wiring. This step is essential as electrical issues can often be the culprit behind a lack of hot water.


Start by turning off the power supply to the boiler to ensure your safety. Once you have done so, carefully inspect the electrical connections and wiring. Look for any signs of damage, loose connections, or burnt wires. It is important to check all components, including the thermostat, control panel, and any circuit breakers or fuses associated with the boiler.


If you notice any visible damage or loose connections, it is advisable to consult a qualified electrician to resolve the issue. They will be able to assess the problem accurately and make any necessary repairs or replacements.


In some cases, the electrical issue may be minor and can be fixed by tightening loose connections or replacing a faulty component. 


However, it is crucial to exercise caution when dealing with electrical systems, as any mistakes can lead to further damage or even pose a safety risk. 


By ensuring the electrical components are in proper working order, you can eliminate potential electrical issues and move on to the next steps in resolving the problem.