Why Is My Worcester Boiler Not Firing Up? Causes And Fixes

If you find your Worcester boiler isn’t firing up, there could be any number of causes but fortunately, there are many checks you can do and fix yourself first, before needing an engineer.  However, if you don’t understand any of them it’s better to call a professional for safety reasons.

Common Reasons For A Worcester Boiler Not Firing Up

If your Worcester boiler is not firing up, there are several common reasons to consider. One possibility is a blocked jet, which can be addressed by checking for any dirty buildup and attempting to remove the blockage. It’s also essential to ensure there’s an adequate gas supply and adjust the thermostat settings appropriately. Other potential causes include low pressure, power issues, damaged ignition leads, faulty sensors, or blocked gas valves or burners. If resetting the boiler multiple times doesn’t resolve the issue, it’s advisable to seek the assistance of a qualified engineer.

  • Fault with the gas supply
  • Low thermostat setting
  • Insufficient pressure
  • Lack of power
  • Damaged ignition leads
  • Faulty sensor
  • Blocked gas valve
  • Blocked burner
  • Issues with the PCB (printed circuit board)
  • Problems with the thermostat itself
Worcester boiler not firing up

The following causes relate to a combi boiler not firing up but most will also relate to other types of boilers such as system and heat only.

Causes for a Worcester boiler not firing up:

No pilot light

The pilot light is a small constant gas flame that ignites your boiler. You can sometimes see it through the glass, mainly on older boilers. When your Worcester boiler won’t ignite and the pilot light has gone out, it is usually because the jet is blocked with debris. This requires a qualified engineer to clean. The boiler won’t ignite sometimes if the gas pressure is too low.

If your Worcester boiler’s pilot light or flame is off, a common reason might be a blocked jet. Take a close look for any dirty buildup, as you might be able to remove the blockage. Also, make sure there’s gas supply, and turn the dial down until you reach the reset light.

If needed, hold the dial in the reset position for approximately 3-5 seconds until it returns to its original position. Remember that a power cut could have reset your boiler, so consider this possibility as well.

For old boilers that have pilot lights, check this is still on. You will need to get this on before the boiler ignites.  Modern combi boilers have automatic ignition so you won’t need to do anything manually.

Pilot light on but boiler not firing up

If you can see that the pilot light is on through the small window, but your Worcester boiler won’t fire, the cause could possibly be due to the boiler being low on pressure or losing pressure; the thermostat is not operational; the pump could be leaking or broken, or valves are closed not allowing water into the system.

Worcester boilers are fitted with various fail-safes that operate in certain conditions to prevent dangerous situations occurring or causing damage to the boiler. This is called a boiler lockout.

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Wrong setting on room thermostat 

When coming out of the summer and the cold period starts, you may feel cold even at 21⁰ room temperature, but the thermostat may not have been touched for months.  So turn up the thermostat higher, say to 25⁰ C just to check the boiler fires up.

If the thermostat isn’t working, first check the batteries are in good working order and replace if necessary. Other than this, there might be a fault with the component inside or even faulty wiring.

Boiler has no power going to it

This is one of the first checks to make.  Some things to check are:

Boiler fuse has blown

Following a power outage and the electricity coming back on, there is sometimes a surge of power. This can blow the fuse at the spur which means your boiler will have no power going to it and won’t fire up. Replace the fuse with a new one and the boiler should power up again.

Check the thermostat has power going to it

Are the batteries in the room thermostat still working? If the screen is dim, change the batteries.

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RCD Electrical image

The RCD has tripped

This causes a power issue to the boiler. The level or floor the boiler is located in could have lost power. Check the electrical consumer unit for tripped switches.

Have you got a pay as you go meter? 

This is just a reminder that the gas meter will need to be topped up with credit before any gas can come through to the boiler.  It’s an easy thing to overlook at the end of summer when you’ve not needed the heating on.

Low boiler pressure

The most common cause of a Worcester combi boiler not firing up is low boiler pressure.  A low reading on the gauge indicates system pressure loss which could be due a leak.  If the gauge is below 1 bar and especially close to zero, you will need to repressurise it to between 1.2 and 1.5 bar (check the user manual for the recommended level for your appliance).

Low gas pressure

The amount of gas being supplied to the boiler is too low. If the gas pipe to the combi boiler is not large enough, or other gas appliances such as a gas hob, cooker or gas fire are on at the same time and attached to that piece of pipework, the boiler does not get adequate gas to work properly. You will need to get a larger diameter gas pipe installed.

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Radiators need bleeding

Trapped air in the radiators can also cause the boiler to not fire up.  Go round each radiator, starting with the top floor, and let any air out of them.  The pressure can go down after doing this so check you have the right level on the gauge.

Gas valve is blocked

If the gas valve on the boiler is blocked, you will be able to hear and even see the spark, but the burner will fail to ignite because there is no gas coming through. This is fairly common on Worcester boilers.

Blocked condensate pipe

The condensate pipe for a combi boiler can become blocked outside, especially in winter because of freezing conditions. As the condensate is discharged to an external drain, it can block the pipe in very cold weather which will cause the boiler to not fire. 

You can clear any blockage on the external pipe by pouring warm water over the pipe, or attaching a hot water bottle until the blockage is removed.

Check out our full guide to unblocking a frozen condensate pipe on the link below:

boiler repair

Issues you will need to call a gas engineer for:

  • No pilot light.  Possibly blocked pilot injector unit
  • Stuck or faulty circulating pump
  • Incorrect gas pressures in the boiler
  • Fan issues within the boiler
  • Gas valve problems
  • Internal leaks causing pressure loss
  • Electrical fault within boiler

As you can see, there are many causes of a Worcester boiler not firing up, many of which you can check and fix yourself.  But when it comes to checking inside the boiler, be sure to get a qualified gas engineer.

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Summary

The main causes of a Worcester boiler not firing up are:

  • Wrong setting on the thermostat.
  • The boiler has no power going to it.
  • Low gas pressure.
  • Valves or pipes are blocked.
  • No pilot light.
  • Frozen condensate pipe.

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*The information in this article should be used for general guidance only and not as financial or health advice.  Full details are on the link in the footer to our disclaimer page.  Always discuss your requirements with a competent and suitably qualified professional before undertaking any work.